The service was very good despite lack of functioning of unit. We learned belatedly that one has to have servicing twice yearly if one wants unit to work when needed.
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He is a great technician. Communicative, clear, prompt, polite. I would recommend David and Pros 360 to anyone.
Response from Pros 360:
Thank you! We appreciate you've taken the time and submitted the review. David is a great technician and we appreciate him very much. We are happy to hear we were to meet or exceed your expectations.
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Pros360 provides excellent service. All of their staff are extremely pleasant and go the extra mile to make the customer happy. Alex is especially patient and helpful.
Response from Pros 360:
With this terrible, wet, and chilly weather we having, we are glad you can feel comfortable in you home again. Thank you for sharing your experience with our company!
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Response from Pros 360:
Thank you for becoming our member and for keeping your system maintenance on a regular basis. Your system is sure to keep you nice and warm all winter long. Thank you for reviewing our company!
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I met with Nissim Maimon for a quote on replacing my central heat system and related ducts. He was very professional and thorough and carefully explained the various options and costs.
Response from Pros 360:
Thank you for understanding our process and allowing us to provide you with some options. We really appreciate your review and look forward to working with you in the near future!
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Response from Pros 360:
Thank you for writing such a kind review! We were happy to tune-up and re-charge your HVAC system to prepare for the winter months ahead. See you in the Spring!!
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Response from Pros 360:
Thank you for choosing us to maintain your heating and cooling system. You had the service performed at the perfect time. The cooler months are coming so it's always good to be prepared. Thank you for your kind review!
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The service was outstanding from start to finish.
Response from Pros 360:
Congratulations on your new Fujitsu heating and cooling system! We were happy work on this project with you. Thank you for choosing us and for taking the time to write a review on our company!
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Good guys, neat and clean, personable, friendly, efficient. All around great experience, no mess, no fuss, on time, completed project earlier than expected. Highly recommend
Response from Pros 360:
With this heat, it's truly a miracle to finish a project earlier than expected. Not only is that a good experience for you, but for us as well. Our team works really hard and will surely appreciate hearing about your support. Thank you for choosing Pros 360 and for writing a review!
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Response from Pros 360:
Figuring out solutions, are not what we consider work. We enjoy it! It was a pleasure working with you. Thank you for your kind review.
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I was very happy with the work that Pros360 did on my place. When I had my initial inspection, we laid out a plan for the scope of work. However, once they started to do the work, they realized that there was a more cost effective and less invasive solution that would accomplish the same thing. In the end, they got the job done in a timely manner with smiles on their faces and it saved me some money. I will definitely use Pros360 in the future.
Response from Pros 360:
Everybody loves to save money, including us! We're glad that we could help and we look forward to working with you again in the future. Hope your Easter was wonderful! Thank you for your review.
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Replace compressor start and check system satisfactory
Emergency visit, membership, thermostat replacement, rewired control board low voltage
Check system found thermostat defective need to replace
Check system found thermostat defective need to replace
Clean condenser coil and evaporator coil replace condensation pump system are satisfactory at this time
1st visit of membership, Evaporator chemical wash, blower motor capacitor replacement, compressor capacitor replacement
Emergency visit;Fujitsu mini split requires 410 refrigerant top off charge Preferred Membership 100- Includes 2 maintenance visits a year
Attic fan has gone bad; replaced with new one
2nd maintenance of membership; recommend replace capacitor although will wait few weeks for renewal of membership and capacitor
System diagnostic, suggested repairs and recommendations for mini split
Diagnostic; concerns with thermostat reading.
Comprehensive precision tune, Replace merve 16 filter